




| 1) The Most Recognized Name In Real Estate CENTURY 21 Adams & Barnes and the CENTURY 21 System continues to be the Real Estate franchise brand most recognized by consumers, and the Real Estate company consumers think of first when they want Real Estate Services.*1 Locally, CENTURY 21 Adams & Barnes is THE local Real Estate firm of choice. Our agency has represented an overwhelming number of San Gabriel Valley buyers and sellers over our 20+ year history. |

| 2) CENTURY 21 Innovative Technology & Practices The CENTURY 21 System is committed to providing up-to-date technology at your fingertips. Consumers can access CENTURY21.com listing right from their hand held device. Also available on CENTURY21.com is our satellite mapping search tool which allows users to visually scout the location of CENTURY 21 properties. Locally, CENTURY 21 Adams & Barnes agents are aggressively trained to optimize the Internet for lead generation and property marketing. Our REALTORS use texting, instant messaging, web-video, e-mailing, and blogging to stay in touch with their clients and each other. Our on-line presence continues to grow because we continue to explore and innovative marketing opportunities. Currently you'll find our agents on CENTURY21.com, ListingsDomains.com REALTOR.com, Zillow.com, Trulia.com, OpenHouse.com, Craigslist.com, and many others. CENTURY 21 Adams & Barnes agents come to understand that technology enhances our ability to service our clients. |

| 3) Award Winning Training Programs The CENTURY 21 Learning System has been a winner of the Training Top 100 award for six consecutive years. Local (weekly) training, on-line learning - instructor lead and self-paced, marketing meetings and property caravans help our agents become acquainted with how to perform their client duties proficiently and ethically. |

| 4) Lead Management & Floor Time Our extensive on-line marketing approach and periodical (newspaper) advertising generates phone calls and leads to our agents. Using tools like CENTURY 21 Lead Router, we can easily dispatch leads to our agents in the field. At the office, Floor time is available to our agents who (once trained) can turn incoming calls and walk-ins into potential buyers and sellers. |
| 5) Local Involvement & Leadership CENTURY 21 Adams & Barnes REALTORS and associates are long time local leaders who make a daily difference in the communities they serve. In turn, they have earned the trust and respect of their clients. Our REALTORS continue to serve in various local communities and events, from the American Cancer Society's Relay for Life to Monrovia's Christmas Parade, our team always comes to celebrate our community. As leaders, our agents have served as Presidents of Chambers of Commerce, Rotary, and Kiwanis. As industry leaders, CENTURY 21 Adams & Barnes professionals often volunteer at the local association of REALTORS. Our team is guided by the belief that professionalism is to be shared and we'll gladly work with others to strengthen the CENTURY 21 and REALTOR brand. |




| 9) Industry Leading Marketing CENTURY 21 Adams & Barnes and the CENTURY 21 System are dedicated to increasing market preference for the CENTURY 21 brand, and generating qualified consumer leads for our REALTORS and Sales Associates. Everything we do, from national advertising and public relations to local marketing campaigns is focused on delivering quality leads to you. |

| 10) 21Online.com 21Online.com, our CENTURY 21 intranet, is an intuitive, comprehensive source of information for brokers and agents. Providing easy access to our vast array of tools, programs and systems, this site is sure to help you grow your business. From an online ad creation studio to broker and agent financial tools, 21Online.com is a complete marketing system to acquire buyers and sellers. Here are some highlights from our state of the art intranet:
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| 12) Additional Real Estate Services The CENTURY 21 System allows you to offer a variety of additional real estate services to the consumer, such as: mortgage, property management, and escrow. These additional services make you a one-stop shop for all of your customer's real estate needs. |

| 13) Unparalleled Marketing into High Growth Areas The CENTURY 21 System has a strong focus on target markets that are a great opportunity for growth. Our Fine Homes & States and Commercial programs can help you expand your business and grow market share. At CENTURY 21 Adams & Barnes, our agents have access to professionals highly trained in each of these areas. Referral programs between agents are encouraged in order to provide the utmost customer care and niche market development for our REALTORS. |

| 14) Giving Back to the Community Since 1979, CENTURY 21 offices from coast to coast have supported Easter Seals a non-profit organization that helps adults and children with disabilities lead more independent lives. In fact, to the date, the CENTURY 21 System has raised over $91 million to support local Easter Seals chapters. Locally, the CENTURY 21 Adams & Barnes team supports events like Monrovia Make A Difference Day, City of Hope's - Walk For Hope, American Cancer Society's - Relay for Life, and much more. The majority of our REALTORS represent clients in the cities they represent so getting involved is an investment in our neighborhoods and our clients. |


| 16) Customer Satisfaction The CENTURY 21 System offers a robust reporting system for sales professionals so they collect regular feed back from clients. This enables them to consistently improve their performance and gain recognition from their superior accomplishments. The Quality Service Survey allows you to be in touch with the needs of your clients and to understand your customer experience so you can constantly improve your skills.
Sales professionals who achieve the highest lever of quality customer service have the opportunity to receive the CENTURY 21 Quality Service Award, which is a powerful marketing tool you can use to differentiate yourself from the others. |